TERMS AND CONDITIONS
1. Parties
1.1. Company: RVIVAL Ltd (Company registration number: 14208496, registered in England and Wales) is referred to as ‘the Company’ or ‘we.’
1.2. Client: Refers to the person booking the experience and accepting responsibility for their group. By paying for an experience with RVIVAL, you confirm to abide by our Terms and Conditions laid out in this overview.
2. The Contract
2.1. Comprises these Terms and Conditions, the specific experience itinerary, and the payment in full or as a deposit.
2.2. If there is any discrepancy, these Terms and Conditions prevail.
3. Booking Form and Deposit
3.1. The contract becomes binding when the Company accepts the deposit.
3.2. The Company may refuse bookings or return deposits at any time before the experience commences, with certain exceptions.
3.3. If reservations are made in advance, clients are invited to reserve with a deposit.
3.4. Clients can cancel within 40 days if final details are unsatisfactory but will not receive a refund of the deposit.
3.5. Deposits are non-refundable.
4. Balance of Payment
4.1. Full payment is required 40 days before the departure date.
4.2. For bookings made less than 40 days in advance, the full amount is due upon booking.
4.3. Clients must ensure full payment is received by the Company, including VAT and covering any international bank charges.
5. Failure to Pay Balance
5.1. If the balance is not received 40 days before departure, the Company will treat the contract as canceled and retain the deposit.
6. Date of Departure
6.1. The departure date is the day the experience begins.
7. Passports, Visas, and Health Matters
7.1. Clients are responsible for obtaining necessary insurance, visas, vaccinations, and ensuring they are medically fit to travel.
7.2. The Company is not responsible for cancellations due to issues related to these matters.
8. Cancellation by the Client
8.1. Cancellation charges apply based on the time of cancellation.
8.2. Cancellations within 40 days of departure are non-refundable.
8.3. Deposits are non-refundable.
8.4. No refund will be issued for unused portions of the experience if the client cancels after departure.
9. Single Day Experiences
9.1. 50% of the total payment is deemed as deposit at the time of booking. This deposit is non-refundable.
9.2. If the client cancels a single day experience, the following charges apply based on the date written notice is received by the Company:
More than 40 days before the experience date: Loss of deposit and any reconnaissance costs incurred.
40 days or fewer before the experience date: 100% of the total experience cost.
After the experience date: No refund will be given.
9.3. All cancellations must be received in writing.
9.4. Single day experiences may be rescheduled due to medical reasons, adverse weather conditions, or emergencies, provided a minimum of 14 days’ notice is given. Rescheduling is subject to availability and at the Company’s discretion.
9.5. Rates are based on individual, family, or group participation. No partial refunds will be given for unused portions of an experience for any reason.
9.6. Where a medical certificate is required, it must be signed by a qualified medical practitioner. Standard cancellation charges will apply if a valid certificate is not provided.
9.7. The Company strongly recommends that all clients obtain appropriate cancellation insurance at the time of booking.
10. Cancellation by the Company
10.1. The Company reserves the right to cancel due to unforeseen circumstances, such as flight cancellations or civil unrest.
10.2. If canceled due to insufficient participant numbers, clients will be notified 40 days before departure and offered an alternative experience or a refund.
10.3. The Company is not liable for consequential expenses caused by cancellation.
11. Foreign and Commonwealth Office Advice
11.1. Clients are responsible for reviewing relevant travel safety advice from official sources.
11.2. The Company is not liable if clients cancel due to safety concerns or lack adequate insurance.
12. Surcharges
12.1. Experience prices may be subject to surcharges for changes in government actions, currency fluctuations, fuel costs, and airfares.
13. Transfer of Booking by the Client
13.1. Clients can transfer bookings before 60 days for a fee.
13.2. Transfers after 60 days are at the Company’s discretion and may incur additional fees.
13.3. Credit notes for future bookings may be issued, valid for 6 months from the issue date.
14. Changes by the Company
14.1. The Company may alter experience details due to unforeseen circumstances (e.g., force majeure).
14.2. Clients may choose to accept changes, take another experience, or cancel for a refund in case of major changes before departure.
14.3. Changes after departure will not be refunded, but the Company will assist with necessary arrangements.
15. Company and Client Responsibility
15.1. Clients acknowledge risks involved in the experiences and accept the Company’s limited liability for such risks.
15.2. The Company will carefully select subcontractors but cannot be held responsible for accidents or service issues.
16. Limitation of Liability
16.1. The Company’s responsibility begins at the designated start point and ends when the client leaves the experience.
16.2. The Company is not liable for additional expenses incurred getting to or from the start and end points.
17. Travel Insurance
17.1. Clients must obtain comprehensive travel insurance covering cancellation, medical expenses, and emergencies like evacuation or repatriation.
17.2. Proof of insurance must be provided before departure.
18. Acceptance of Risk
18.1. Clients acknowledge the risks involved in participating in the experience and accept the Company’s limited liability.
19. Hunting Outcomes & No Guarantee
19.1. All hunting experiences are conducted in accordance with the principles of fair chase, ethical practice, and local legislation.
19.2. While the Company will always endeavour to provide the best possible opportunity for a successful hunt, clients acknowledge that hunting is inherently unpredictable and that no guarantee can be given that a stag, boar, or any other animal will be taken.
19.3. Hunting is typically conducted as a group activity. While targets or aspirations (for example, aiming for multiple animals in a day) may be discussed in advance, outcomes depend on conditions at the time, including but not limited to weather, animal movement, terrain, safety considerations, and ethical judgement in the field.
19.4. Fees charged by the Company relate to access, guiding, logistics, time in the field, and overall experience design, not to a guaranteed harvest.
19.5. No refunds, partial refunds, or fee reductions will be issued in the event that a client does not successfully shoot a stag, boar, or other quarry during the experience.
19.6. All final decisions regarding safety, suitability of a shot, and whether an animal may be taken rest with the Company’s appointed guide, stalker, or experience leader.
20. Release and Waiver of Liability, Assumption of Risk, and Indemnity Agreement
20.1. Health and Fitness: Clients confirm they are in good health and understand the nature of the experience.
20.2. Assumption of Risks: Clients accept all risks and responsibilities involved.
20.3. Release of Liability: Clients release the Company and associated parties from liability for claims or damages.
20.4. Acknowledgment of Agreement: Clients affirm they understand and accept the agreement by paying the deposit.
21. Company Experience Leader
21.1. Role and Authority: Experience leaders represent the Company and have full authority to ensure the experience's success.
21.2. Behavioural and Health Requirements: Disruptive or unsafe behaviour may result in removal from the experience without a refund.
22. Compliance with Legislation
22.1. Clients must comply with all legal requirements, visas, and regulations.
22.2. Failure to comply may result in removal from the experience without compensation.
23. Complaints
23.1. Clients must report any issues immediately to the experience guide.
23.2. Written complaints must be submitted within 7 days of completing the experience.
24. General Conditions
24.1. Only a Director of RVIVAL Ltd can waive or vary any part of this Contract
.24.2. Clients confirm they have been informed of any requirements prior to paying the deposit.
24.3. Should any clause be found invalid, the remainder of these terms shall remain in effect.
24.4. These terms are governed by English law, and disputes will be resolved in English courts.